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2 comments

  • Official comment
    France

    Hi Sultan, 

    Welcome to the Box Community!

    I understand that you've encountered an error when trying to upgrade your account. Please go ahead and send an email to Box Billing at billing@box.com and one of our associates will reach out to you to help look into this.

    Thanks for reaching out and please let me know if you have any questions.

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  • Matt Cook

    Same thing is happening to me and there is no support to call. Extremely frustrating navigating your help menus too. What the heck

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