Box Status

Verification of new email

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Rhynhardt Huygen

I registered a new email and when opening link in email it opens in web browser and states that the link is wrong. Tried numerous times to update link without success.

How do I verify the email address?

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  • Aira

    Hi there,

    Welcome to the Box Community!

    This issue should be better addressed by our Product Support team. I've created a ticket for you and one of our support will reach out to you soon. Please check your email for updates. 

    Best!

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  • Daniel Price

    Aira. 

    I'm having a similar issue.  I get an error when attempting to resend the verification code for the new email address and I can't do anything within my account because of an unverified email address.  Please advise. 

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