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can't add email address

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Neal Krodinger

I am trying to add an email address so that I can eventually change my primary email address but I am not receiving the notification email message when trying to add via account settings and get an error message "can't add email address" when I try to add via my account profile.

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  • Aira

    Hi Neal, 

    Welcome to the Box Community!

    This should be better addressed by our Product Support Team. I've created a ticket for you. Please check your email for updates. 

    Best!

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  • Harriett Elliott

    I don't even see an option to add a secondary email on my account.

     

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