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  • Aira

    Hi there, 

    Welcome to the Box Community!

    To check, may I please have a screenshot of what are you referring to? To take a screenshot, please follow the step below: 

    For PC:

     

    Press the ""Prt Scr"""" key.
    Open the Microsoft Paint document and paste the image into the program.
    Save this file and attach it to your reply.

     

    For Mac:

     

    Press the ""Command"" key, the ""Shift"" key and the number ""3"" key at the same time.
    Attach the image file that appears on your desktop to your reply.

    Looking forward for your reply!

     

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