I also need the script run to fix the storage size issue
I can't find the form to submit a request to support.
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Hi,
Welcome to the Box Community!
I ran a script to fix the file size count in your used storage and should be seeing the right file size count.
You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
You can also check this article from our Box Support page about "Storage Usage".Best,
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