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Account Compromised, need to confirm attacker activity

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Box User

I just received an email notification about a successful login to my box account from a country I have never traveled to. I didn't see the alert in my inbox for several hours, at which point I immediately changed my password.

I see the attacker login in the security tab, how can I confirm what they did in my account after logging in? How can access historical audit logs to confirm if they deleted or stole data?

Thank you

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2 comments

Date Votes
  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I will be creating a ticket for you and kindly wait for an update. 

    Best!

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  • Craig Shields

    I have the same problem with Windows Chrome login to my account. I am deleting my account unless Box provides Help.

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