Recovery of Deleted Files
I'm requesting assistance to recover previously deleted files from our account.
Thank you, from Dwayne @ Star SM.
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Official comment
Hi Dwayne,
Welcome to the Box Community!
If you need to recover items deleted from your account, you can go to Trash in Box and then use the search feature and filters to restore your files.
To narrow down your search, you can filter content by items you own, or by items you’ve deleted. To do this, directly beneath the folder label (Trash), click the Items I Own (or Items I Deleted) down arrow. Then click the option you want.
- The Items I deleted filter displays all items you have deleted, regardless of who created or owns the item.
- The Items I own filter displays all deleted items you own, regardless of who deleted the item.
Tip: Filtering by Items I Own is helpful when trying to track down content that may have been deleted by a collaborator in a folder you own.
For more details on managing your Box Trash, please check out this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash
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