Change phone number and can't 2FA

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Ziv

• January 30, 2022 16:36

My account has 2FA enabled but I changed my phone number this. Can't seem to find any better way to contact support, although I know they'd need account specific info.

TIA

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  Aira

  • January 31, 2022 01:04

  Hi there, 

  Welcome to the Box Community! 

  This issue would be better addressed by out Product Support. I've created a ticket for you. Please check your email for updates. 

  Best, 

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  Kerrie Willis

  • February 15, 2022 11:50

  I also need to update my phone number. Please help

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