Storage problem

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Ashwani Sharma

• January 31, 2022 06:11

Storage issue
Storage space is showing 9.1 GB used whereas I have deleted many files... Please help

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  AJ

  • January 31, 2022 20:30

  Hi Ashwani,

  Welcome to the Box Community! 

   

  I ran a script to fix the file size count in  your used storage and should be seeing the right file size count.

   

  You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).

   

  You can also check this article from our Box Support page about "Storage".

  https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

   

  Best,

   

   

   

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  Ashwani Sharma

  • February 01, 2022 08:49

  Thank you so much ... it is showing correct storage space
  Reg8

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  Ashwani Sharma

  • February 01, 2022 08:49

  Regards

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  Bak Arp

  • June 07, 2022 22:09

  I have the same problem, please help.

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  Elisabeth de Vitton

  • June 08, 2022 12:43

  Bonjour,

  Impossible de travailler sur Box : les dossiers ne synchronise plus entre les différents ordinateurs.... Merci de votre aide !

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