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Box Support is not working

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Emma Eggleton

I'm am very frustrated that I can't get help for an issue I am having. I got one response from my post that didn't help. Isn't there a way to escalate an issue? I wish I could just stop using Box but I'm trying to access client's folders. 

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  • Official comment
    Aira

    Hi Emma,

    Welcome to the Box Community! 

    For me to assist you further, may I have more information about your issue? Can you provide a screenshot? 

    Looking forward in assisting you.

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