Link to collaborate on folder not working.

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Cian Walsh

• February 08, 2022 12:59

I am having an issue accessing a folder through an invite link sent to me. When I open the link, it brings me into my account, but the folder does not show up. My colleagues use the same link and they have access. How do I fix this problem?

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• Official comment

  

  Aira

  • February 09, 2022 00:46

  Hi Cian, 

  Welcome to the Box Community! 

  I would suggest to contact the owner and have them reshare the file to you. 

  Thanks!

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• 

  Romina Kwong

  • February 09, 2022 04:30

  I cannot connect box drive, even my internet is good in condition

  I can connect to google drive, gmail...just cannot connect box drive

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  Cian Walsh

  • February 09, 2022 08:31

  Aira, he has already re-shared the link with me, twice.

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