Live Person PLEASE!

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Elayne Williams

• February 08, 2022 16:33

Please provide a phone # to SPEAK TO A PERSON! There is no excuse to not be able to contact a person for assistance. I've been leaving messages like this, in my box account, through community forums, for WEEKS and get nothing. 

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  AJ

  • February 08, 2022 20:01

  Hi Elayne,

  Welcome to the Box Community! 

  Phone support is only available for business accounts and higher and can be requested here.

  https://support.box.com/hc/en-us/articles/360043696074-Phone-Support-at-Box

  I see that you've already sent out a request via ticket.

   

  Please wait for a response.

   

  Best,

   

   

   

   

   

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