Box Synched an Earlier Version of My File

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Ian Cunningham – 1300 BLVD Las Vegas RITM0176863

• February 08, 2022 19:09

I had been saving a file locally on my laptop all day. When I moved it to Box, Box transferred/saved/synched a file version that I had saved many hours prior. It did not synch the current version I transferred to Box.

How is this possible? Is this even possible? I'm losing my mind, and also a lot of data in my spreadsheet.

I am using Box Sync, which I just found out today, may no longer be supported. Cool.

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  France

  • February 09, 2022 19:35

  Hi Ian, 

  Welcome to the Box Community!

  This would be something Box Support team would like to investigate with you and may require specific account information so I've gone ahead and created a ticket on your behalf.

   

  Please check your email for details and updates.

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