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Box Synched an Earlier Version of My File

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Ian Cunningham – 1300 BLVD Las Vegas RITM0176863

I had been saving a file locally on my laptop all day. When I moved it to Box, Box transferred/saved/synched a file version that I had saved many hours prior. It did not synch the current version I transferred to Box.

How is this possible? Is this even possible? I'm losing my mind, and also a lot of data in my spreadsheet.

I am using Box Sync, which I just found out today, may no longer be supported. Cool.

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  • France

    Hi Ian, 

    Welcome to the Box Community!

    This would be something Box Support team would like to investigate with you and may require specific account information so I've gone ahead and created a ticket on your behalf.
     
    Please check your email for details and updates.
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