Lost all of my collaborated folders

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stillife

• February 09, 2022 00:21

..and there is no way to contact support, other than this forum. Weird service.

Did it happen to anybody else? Just have suddenly lost all of the folders I was collaborating on.

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• Official comment

  

  Aira

  • February 10, 2022 01:32

  Hi there, 

  Welcome to the Box Community! 

  If you have lost access to the file you are collaborating with, I would suggest to directly contact the owner of the file. The owner may have set an expiration for you to collaborate to the files. 

  Thanks!

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