Product Guides are now available in the beta release of the redesigned, AI-powered docs.box.com. Check out all the details on what's changed.

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  • AJ

    Hi Audra,

    Welcome to the Box Community! 

    This issue would be better addressed by our Product Support. I've created a ticket for you.
     
    They'll be in touch with you soon, please check your email for updates. 
     
    Best, 
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