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Folder Disappear

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Clara Salame

Hello,

While I was trying to add collaborators to a folder (I am the owner), the folder suddenly disappeared from my box. I tried logging out and in again but the whole folder is not there anymore and not in the trash.

Can someone help with this please?

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  • Official comment
    Aira

    Hi Clara, 

    Welcome to the Box Community!

    It looks like one of my colleague from Product Support already helped you resolved the issue. If you have questions, please feel free to continue replying to the ticket. 

    Thanks!

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