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  • Official comment
    France

    Hi Mark, 

    Welcome to the Box Community!

    I've checked your profile here and it appears to be linked to a Personal lite account.

    If you have a paying Box account you have billing concern for, I recommend logging into that account to see the available support channel for that account. 

    Otherwise, for any other billing questions or concern, you can send an email to billing@box.com and one of our billing associates with reach out to you.

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