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  • AJ

    Hi Abdul,

    Welcome to the Box Community! 

    I'm sorry that you are seeing incorrect count in your used storage. Let me help.

    I ran a script to fix the file size count in  your used storage and should be seeing the right file size count.
    You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
    You can also check this article from our Box Support page about "Storage".
     
    Best,
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