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Adobe Bridge no longer lists Box Drive

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Lee Ann Obringer

Before upgrading to Monterey I was able to access and view photos on Box Drive using Adobe Bridge. Now, the Box Drive does not show up in the list of available drives in Bridge. Is it possible to fix this? 

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8 comments

Date Votes
  • Official comment
    France

    Hi Lee Ann, 

    Welcome to the Box Community!

    The issue you are encountering is a known software incompatibility/limitation with Box Drive and Adobe Bridge.

    You can find more information in our support article here: General Limitations When Using Box Drive :

    • Adobe Bridge - attempting to open the Box folder from Adobe Bridge will result in an error.

     

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  • Devin Stoddard

    I need this to work. I have been using Bridge to view files in Box for years now. Bridge is a crucial part of my workflow. Why does this no longer work now that I have Monterey? Please issue an an update asap. 

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  • Casey

    Much agree! I'm unsure how this isn't affecting more people. I always use Bridge to look at box files.

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  • Mike Sabatini

    Using Bride is the ONLY way to work with BOX Drive. 

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  • Michael Lande

    Me too. This is a must. Please fix this as soon as possible.

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  • Charlie Wells

    Agree - I can't access the Box folder path from Bridge or Premiere.

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  • Emily Chong

    Any new updates for this? 

    I'm experiencing an issue where the keywords or tags I've assigned to files using Adobe Bridge are not searchable after I upload the files to Box. I'm curious to know if this problem might be related to compatibility issues that arise once the files are transferred to Box. Do you have any suggestions on how to address this problem, aside from manually assigning the tags in Box?

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  • Katy

    Update please, this is crazy. I cant keep buying old computers just to keep Box Sync, eventually we'll have to find a different service. 

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