50GB (life bonus)?

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Rob Menditto

• February 19, 2022 14:02

I am supposed to have 50GB (life bonus) of storage with my free plan. It's only showing ~10GB? It's been a while since I signed up with promotion and that 50GB was not supposed to expire. Can you help?

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• Official comment

  

  Aira

  • February 21, 2022 00:47

  Hi Rob, 

  Welcome to the Box Community!

  From what I can see on my end, there's no sign that you have signed up for 50GB lifetime storage in this account. You need to sign in using the correct email. 

  Thanks!

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