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2 Factor doesn't work

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Rob Kolosky

Hello --

I'm attempting to setup applications, but I'm hitting errors in 2 factor.

I have a 2 factor in Account Settings -> 2 Factor.

When I tried getting the client secret, I hit the button for client secret, and it said I had to provide a 2 factor. I entered the code and was told it was wrong.

I then attempted to delete the 2 factor, thinking I could add a different authenticator. Clicking Remove on 2 factor gets a blank error box.

I then created a new app, and when I click on client secret there, I get sent to a page not found error.

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  • AJ

    Hi Rob,

    Welcome to the Box Community! 
     
    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
    Please check your email for updates. 
     
    Best, 

     

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  • Rob Kolosky

    Thank you, AJ!

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