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  • France

    Hi Peter, 

    Welcome to the Box Community!

    Please take a look at this article to learn more about managing your Trash and using filters to locate the deleted items from your account:

    https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash

    As noted on this article, we apologize however we are unable to support file recovery for our Free Individual plans.

    Thanks for posting and please let us know if you have any questions! 

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  • Henry

    Hi there, I’ve upgraded to a paid subscription, can I recover my files now?

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