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Changed number for Multi-Factor Authentication Set Up for Your Account

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Box User

Hi all,

I have been trying to sign in my BOX account, however, I have recently changed number and the code BOX is sending for me to authentify is not accessible. 

 

How do I sign-in? Is it possible to change numbers to be able to sign in?

 

Thanks in advance

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  • AJ

    Hi,

    Welcome to the Box Community! 
     
    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
    Please check your email for updates. 
     
    Best, 
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