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12 comments

Date Votes
  • AJ

    Hi Scott,

    Welcome to the Box Community! 
     
    I ran a script to fix the file size count in your used storage and should be seeing the right file size count.
    You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).
    You can also check this article from our Box Support page about "Storage".
     
    Best,
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  • Scott Kolbe

    Cheers, thanks for the help!

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  • Jonathan Dockery

    Can you run mine too? Thanks!

     

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  • Toshi

    Hi. I am wondering if this post is still alive.

    I am having the same problem. I would appreciate if the problem could be fixed by the script.

    Thank you in advance.

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  • Box User

    Please run the script for mine as well. Thank you!

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  • Mike

    Please run the script for mine as well. Thank you!

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  • Tim Hosmer

    Please run the script for my account.  Thank you!

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  • Vivek Dalvi

    +1 please run the script for mine too

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  • Box User

    Please run the script for my account.   Many thanks!

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  • R Joyner

    Ditto. I'm showing gigabytes used, when it's really megabytes. Please advise how to get this script run. Thank you. 

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  • PS Box Account

    I need this script ran! Do support monitor this thread and action on it? Or do I need to contact them another way?

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  • Shagan Overman

    Also need this script ran. Says my total used is 10GB when it's really only 2.5GB.

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