2FA is busted

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Jacob Fenton

• March 07, 2022 21:20

Hi: I noticed that I couldn't use my phone for two factor authenticaion, and that the help page provided no links to any working authenticator apps.

Could you:

1. Fix this so it is possible to use 2FA with a phone

and

2. List usable authenticator apps on your support pages? I just don't see the value in saying there are authenticator apps but not specify any.

Thanks

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• 

  Aira

  • March 08, 2022 01:09

  Hi there, 

  Welcome to the Box Community! 

  I will have to create a ticket since this issue needs to have your personal information. Please check your email for updates.

  Thanks!

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