Box Drive fails to instal on Amazon Workspace (Windows 10)

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Scot Murray

• March 15, 2022 13:38

I receive this message after finishing the initial install, so now I'm at that link.

This is on a "Windows 10" Amazon Workspace. No pending updates. Real system system info here:

Works fine locally on macOS Monterey.

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• Official comment

  

  France

  • March 15, 2022 20:45

  Hi Scot, 

  Welcome to the Box Community!

  Looks like you might be using an unsupported Windows server version here for Box Drive.

  Please check out this article for the details of support system requirement when installing Box Desktop applications: https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support 

  Thanks for reaching out and let us know how else we can help!

  Best,

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