Reset storage count

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Mark Ruvelson

• March 17, 2022 16:16

Hi Box, could you please run a script to reset the storage count on my account? Thank you.

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  AJ

  • March 17, 2022 19:43

  Hi Mark,

  Welcome to the Box Community! 

  I ran a script to fix the file size count in your used storage and should be seeing the right file size count.

  You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).

  You can also check this article from our Box Support page about "Storage".

  https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

   

  Best,

   

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