Downgrade account
Hello.
Please downgrade my account to Free individual Plan.
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Official comment
Hi Dmitry,
Welcome to the Box Community!
If you are looking to downgrade to a free Personal account, please submit a ticket or send an email to Box Cancellations team at cancel@box.com.
Please make sure to remove any data past 10GB of storage before requesting to downgrade.
Thanks for reaching out and please let me know if you have other questions!
Best,
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