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charlie young

Hi to whom may concern, I signed up for the $15/month plan, but was charged $45/month*12=$540 for the annual. I would like to request a refund for the charges made to my box account and also need to terminate my account. Thank you.

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  • AJ

    Hi Charlie,

    Welcome to the Box Community! I'm sorry to hear about the charges.

    This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

    Best,

     

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