How to upload vid files from iphone 13

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March 30, 2022 03:18

I loaded the box.com app on my new iphone 13 and took some vids. 1-3 minutes long. I get an error message when I try to upload to a box folder. Box works fine from my pc, but the vids are in my iphone and the reason I have box is to get them out of my phone to box, so I can download them to my pc. Any thoughts?

Thanks...Jay

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1 comment

France

March 30, 2022 20:22
Hi Jay,

Welcome to the Box Community!

Do you have a screenshot of the issue you encounter when uploading to Box? May I know the size of the video you are trying to upload?

I would also recommend checking out this article for some tips on how to troubleshoot issues with: https://support.box.com/hc/en-us/articles/360044196773-Troubleshooting-Uploads-to-Box

Thanks for posting and I look forward to hear from you again!

Best,
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