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Upload always fails with umlaut in filenamea

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Using the official Android app (6.5.4-at) of box. When adding files to box the upload always fails (also retry immediately fails) when there is an Umlaut in the filename.
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  • France
    • Edited

    Hi there, 

    Welcome to the Box Community!

    Are you using an antivirus, VPN or proxy app when connecting  to Box from your Android device?

    We had similar reports when using Box app while running third party apps such as Symantec Bluecoat and disabling this application seems to allow users to upload with no issue to Box.

    Hope this information helps! 

    Best,

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