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4 comments

Date Votes
  • France

    Hi Daniel, 

    Welcome to the Box Community!

    Can you follow the guidelines in this article to resolve this issue: https://support.box.com/hc/en-us/articles/360043696034-Box-Sync-Error-Unable-to-Connect-to-Box 

    The steps provided should work for both Box Sync and Box Drive users. If the issue persists, please let us know so we can check for further troubleshooting tips!

    Best regards,

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  • Daniel Rajkov

    This does absolutely nothing, nor do I use internet explorer.  Please address the issue.  Also, there is no way for me to create a "support ticket" even clicking on the link to do so that you sent me.

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  • Erik Mallory

    Same.

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  • Kendall Griffin

    Issue happening across multiple users/devices. Please advise. SSO enabled

    Done the following to no avail:

    Reset IE, reboot

    clear temp files

    full reinstall of Box

    testing on different user account, same pc

    issue happens across multiple users/computers

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