Box favorites missing from Box website

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Omar Lizano

• March 31, 2022 20:02

Hello Box support,

I have this issue with my Box website, is missing my favorites, no drop down menu appears.

I cleared cache and cookies, tested on FireFox and Internet Explorer/Edge but is the same issue

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  Aira

  • April 01, 2022 00:15

  Hi there, 

  Welcome to the Box Community!

  Could you please confirm if the files in your Favorites before still available in your All files? 

  Apparently, we don't have a tool that would recover the listed favorite but this suggestion is great and we would appreciate if you can post this Product feedback for other users to see and vote through Box Pulse. Our product team will provide a status and some commentary regarding the update.

  Thanks!

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  Sebastian Casalenuovo

  • August 19, 2022 18:11

  Agreed.  Such a tool would be a great addition to the platform.

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