Box Status

Protecting folders and files from being deleted accidentaly

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Matt Crawley

My business group had an incident in which someone mistakenly deleted a folder in Box (as opposed to Box Relay). This person was not the owner of the folder. I had assumed that files and folder could be deleted only by the owner or co-owner. I looked through the Box help system, but couldn't find any articles addressing this topic. We are especially interested in learning how to protect folders and files from being deleted inadvertently. Can anyone out there shine a light on this topic? Much obliged for your help.

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thanks!

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  • Matt Crawley

    Hello Aira -- I was contacted by Paul M. from your support group. He provided me with links to more information, so I have more exploring to do. I appreciate the great service.

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  • Dan Cragg

    Aira would you be able to help me with a similar issue? we have a folder shared with our entire organisation and in there is our 'server'. It was accidentally renamed and desperately need to protect it a bit more. Can you help?

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