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data loss

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中野 慶太

hi,

My account ID is 3213184925. My storage is still 100GB, but data is lost at 9.9GB. Now that the storage says 9.9GB, I think there is still data.
Now that the data has been lost, I would like you to return the data. I want you to recover somehow.

keita

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  • France

    Hi Keita, 

    Welcome to the Box Community!

    It seems you already have an open ticket for this issue with Product Support team. Please continue working with them and check your email for updates.

    Thanks for your patience and please comeback and let us know how it goes.

    Best,

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