Become a Box Certified: AI Professional — and score an exclusive t-shirt reserved for the first 100 people who pass. Click here

Box Status

data loss

Follow
New post
中野 慶太

hi,

My account ID is 3213184925. My storage is still 100GB, but data is lost at 9.9GB. Now that the storage says 9.9GB, I think there is still data.
Now that the data has been lost, I would like you to return the data. I want you to recover somehow.

keita

0

Comments

1 comment

Date Votes
  • France

    Hi Keita, 

    Welcome to the Box Community!

    It seems you already have an open ticket for this issue with Product Support team. Please continue working with them and check your email for updates.

    Thanks for your patience and please comeback and let us know how it goes.

    Best,

    0
    Comment actions Permalink

Post is closed for comments.