Reclaim Licences - Managed Users

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Box Admin

• April 12, 2022 10:54

Hi,

Are licences reclaimed when a managed user is deleted, and if so is this immediate or is there a delay/process for reclaiming them?

Thanks

Tim

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  France

  • April 12, 2022 20:24
  • Edited

  Hi Admin, 

  Welcome to the Box Community!

   

  This would be something Box Billing team can help address and so I've submitted a case on your behalf. You should be receiving an email confirmation shortly.

   

  Thanks for your patience and please comeback and let us know how it goes!

   

  Best,

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