How to Submit a ticket

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Stephanie Frey

• April 13, 2022 16:29

Hi,

Please let me know how to submit a ticket.

 

Thank You,

Stephanie

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• Official comment

  

  France

  • April 13, 2022 21:57
  • Edited

  Hi Stephanie, 

  Welcome to the Box Community, I'm happy to help!

  Please be advised that the option to submit a ticket is available to any paying Box account. If you have a Personal Free account, you can post your question in this forum and the community will assist you.

  To see the available support channels base on your type of subscription, please make sure you are logged in to your paid account and click on the 'Support' > 'Contact Support' options just above this page.

  Thanks for reaching out and let us know how else we can help!

  Best,

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• 

  Benny Diaz

  • February 16, 2023 23:08

  How do I create a password for an account

  -1

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  frances wong

  • March 29, 2023 16:18

  HI

  was asked to submit a ticket requesting to have 2FA disabled on my personal/free "Box Lite" account so you will be able to accept the invite into the SME Box Enterprise without running into the 2FA problem.

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  Vince Pham

  • May 22, 2023 13:53

  hello France,  I have a paid account and I cannot reach support.

  -1

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  David Meer

  • July 21, 2023 15:10

  I logged in but can't see my content.

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  David Meer

  • July 21, 2023 15:11

  

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  David Meer

  • July 21, 2023 15:12

  This is the message I got and I can't go anywhere else from there.

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