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  • AJ

    Hi Teodor,

    Welcome to the Box Community!
     
    Are you the owner of the other account?
     
    To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.
     
    Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
     
    Best,
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