"An error occurred while creating SSO connection" error when integrating Box with Okta IdP
When trying to integrate my Box account with my Okta IdP, I got the error "An error occurred while creating SSO connection" when I uploaded the metadata xml file.
There is no way to clear this xml file in the UI in order to try again.
Please remedy this so that I can continue with trying to get the integration working.
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Hi Will,
Welcome to the Box Community, I'm happy to help!
Upon checking, I see that your profile is linked to a Free Developer account. SSO authentication is available in Business and Enterprise accounts so we will not be able to create the connection for your Dev environment.
More information for can be found in this article: Setting Up Single Sign-On (SSO) for Your Enterprise
Thanks for reaching out and please let us know how else we can help!
Regards,
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