Box Status

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4 comments

Date Votes
  • Brian Holbrook

    Can you please free up my unused space? I deleted a lot of folders and it is still show no space available.

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  • France

    Hey, Guys! 

    Welcome to the Box Community, I'm happy to help!

    I've ran the script that will recount all of the files/ folders in your account, so you should now be seeing the correct data and storage size in your Box.

    Feel free to write back in if you have any questions for me!

    Best regards,

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  • RMT Manager

    No, my file count is still incorrect. ):

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  • France

    Hi RMT, 

    Your Box should now be showing the actual storage usage and file/ folder count.

    Can you try to logout and then re-login on your Box account and then check on this again?

    Best,

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