The Quantity of used strage is wrong!!

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Box User

• May 09, 2022 16:30

I used about only 2gb.

I had completely deleted files in trash box.

However, the quantity of my used strage is 11gb.

It is clearly wrong.

Please correct this problem.

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  France

  • May 09, 2022 20:38

  Hi there, 

  Welcome to the Box Community, I'm happy to help!

  I've ran the script that will recount all of the files/ folders in your account, so you should now see the correct data and storage size in your Box.

  Feel free to write back in if you have any questions for me!

  Best regards,

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  Box User

  • May 10, 2022 11:46

  Thank you so much!

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