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Couldn't complete my Box signup because the email confirmation link has expired. Please help, thank you

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Mei Xuan Yow

Hey there, could you please help to resend the email confirmation so I could resume the Box signup process?

Thank you!

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  • Mei Xuan Yow

    Hello, please help to resend the email confirmation to this email: 

    [personal information--redacted]. Thank you!

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  • France
    • Edited

    Hi Mei, 

    Welcome to the Box Community, I'm happy to help!

    Please go ahead and request for a password reset link to confirm your account.

    To reset the password for your Box account, follow this process:

    1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
    2. Check your email, you will receive an email with a link to reset your password.
      • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
      • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
      • Also, check your spam folder in your email client for this email.

    Thanks for posting and let us know if you have any questions!

    Regards,

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