Unpredicted metadata_query_restricted

Good day.

My folder structure is like:

Folder A
<5k files>
Folder B
<1 file>
<Folder B.2>
<1 file>
Folder C
<a complex structure with 2k files>

Each file in these three folders are linked to the same metadata template.

So, i'm trying to search by these files using metadata search api:

const from = 'enterprise_XXXXX.XXXXX';
const options = {
fields: [
"id",
"name",
"metadata.enterprise.XXXXXX.documentTitle"
],
limit: 10,
order_by: [
{
field_key: 'XXXXXX',
direction: 'asc'
}
],
};
const response = await client.metadata.query(from, XXXXXXX, options);

When i do that for Root Folder (0) or Folder A it works perfectly, but when i do the same request for Folder B or Folder C it cause:

metadata_query_restricted - Metadata Query API found either too many items outside the ancestor folder or too many inaccessible items matching the query.

Any ideas why?

PS: In the same way usage of a client.search.query with mdfilters works perfectly for each folder from above.

What i'm doing from business side:

We needs to have ability to order the search result not only by relevant but also by some attributes from template, and it's why i were forced to migrate from search.query to the metadata.search. Also, i lost the content search functionality and it's a but sad.

Aira

May 15, 2022 23:57

Hi there,

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.

Thanks!

keithgagne

January 18, 2023 16:57

Did this ever get resolved? I am facing a similar issue with the metadata_query_restricted error and would love to learn more details of a possible cause and solution.

Jason Misavage

February 13, 2024 14:16

I am suddenly having the same issue. Any fix yet?

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