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word doc edit views changed during upload

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Martijn Schouten

I've amended a word doc offline, saving the view to "final" (ie: not saving edit changes).  But when uploaded to Box, the view of the document is edit changes).  Help!

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  • France

    Hi Martin, 

    Welcome to the Box Community!
     
    This is something our Product Support team can investigate with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 
     
    Please check your email for details and updates.
     
    Thanks for reaching out an please comeback and let us know how it went with support!
     
    Regards,
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  • Menno de Vries

    We have the same issue. Could I be notified of a possible solution?

    Thanks, Menno de Vries

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