Welcome to the new Box Support website. Check out all the details here on what’s changed.

Box Status

Comments

7 comments

Date Votes
  • Official comment
    France
    • Edited

    Hi Everyone, 

    Welcome to the Box Community!

    I understand you are not able to connect Box from Tableau due to an error and we appreciate you bringing this matter to our attention.

    Our engineering team has been made aware of the issue as we had reports from other customers as well, and they've advised that this issue should now be fixed. Can you please confirm, if you are still seeing this error when accessing Box from Tableau app?
     
    If the issue persists, I'd recommend to reach out to Tableau support for further assistance on looking into this.
     
    Regards,
    Comment actions Permalink
  • Kristian Farner

    Having the same issue as well this morning CST

    0
    Comment actions Permalink
  • eSignLive

    Having the same issue from today, yesterday worked well. 

    1
    Comment actions Permalink
  • Kristian Farner

    The issue is still occurring. I have restarted just to reset everthing. Currently waiting for an email with recommendations from Box support chat.

    0
    Comment actions Permalink
  • jbcwf

    The same problem occurs to us.

    We have defined "https://hoge/callback" as the OAuth 2.0 Redirect URI, but when we actually use it, we specify the user ID in the query parameter. (e.g., "https://hoge/callback?user_id=1")

    When I removed the query parameter and used it for a trial, no error occurred.

    Has the OAuth 2.0 Redirect URI specification changed?

    0
    Comment actions Permalink
  • 小川 英樹

    Having the same issue from today.

    0
    Comment actions Permalink
  • Kristian Farner

    Tableau Support recommended a rollback to a desktop version 2021.4 or earlier and I am now able to connect back to Box

    0
    Comment actions Permalink

Post is closed for comments.