Reporting used storage wrong.

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Box User

• May 20, 2022 10:46

To whom it may concern,

What do i have to do to get my account show the right amount of taken storage?

 

I have used 5 gigs of so but Box reports 30 gigs of taken space which is bugging me.

Thanks,

Gonzalo

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  Rona

  • May 20, 2022 21:20

  Hi there, 

  Welcome to Box Community! 

  We've already opened a new case concerning your Account storage and someone from Box team will assist you through email. 

  Thanks for posting!

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  Cesar Cuesta

  • August 21, 2022 21:44

  I'm having a similar issue. My box drive has zero files, yet it reports 3.8 gb is being used. How can I contact someone to fix this? Thank you.

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