Error in synchronization and link of Box Sync in clouds

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Berenice Setti Rosa

• May 22, 2022 01:55

Hello, when synchronization happens to a folder of my notebook, they are not complete, were missing some folders. I've deleted and redone the installation and it doesn't work. What am I supposed to do? Another thing, I can not find the link to see my folders and files in the clouds. Thanks

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• Official comment

  

  Aira

  • May 23, 2022 03:59

  Hi there, 

  Welcome to the Box Community! 

  If you are using Box Sync, you need to manually mark the file for sync. See this article for reference: https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync

  Thanks!

   

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