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Payment Erro

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Tiffaney Jeske

Good evening,

I received a bill for 580 USD. It seems that I was charged for three business plans. This account is used and accessed by only 1 user. Please follow up at your soonest convenience.

Thank you,

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  • Albert Jose

    Hi Tiffaney,

    Welcome to the Box Community!

    I'm sorry to hear about the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.

    Best,

     

     

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