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Syncing issues - Windows 10

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Veiga de Camargo, Pedro

Hi, 

I have routinely been facing an issue where my local files stop being uploaded without any error shown in the box local software (the syncing box shows as if there was nothing to sync).

Now I have the ludicrous task of going through all the files I have recently worked on to manually upload those which have not been updated or uploaded at all.

 

Windows 10, latest Box version

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Comments

2 comments

Date Votes
  • France
    • Edited

    Hi Pedro, 

    Welcome to the Box Community!

    I'm sorry to hear that you are having issue syncing your contents to Box.

    It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box.

    Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.

    Regards,

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  • Carlos Araya

    I have the same issue but I am not a part of an organization, really. I am the owner. Can you help?

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